Phase 1: Discovery and Proposal
Steps 1–3: Understand, Tailor, Propose

Step 1) Discovery Meeting
We hold a structured phone call to understand your business: turnover, team, current EPOS, and technology. Our systemized questions pinpoint where you can increase revenue, reduce costs, or improve margin.

Step 2) Tailored Demo
We build a custom demonstration of our technology and business process proposition, directly addressing the opportunities and challenges identified in your discovery call.

Step 3) Full Proposal
You receive a comprehensive proposal with full costings and a clear timeline — tailored to your business and ready for review.
Phase 1: Discovery and Proposal
Steps 1–3: Understand, Tailor, Propose
Step 1) Discovery Meeting
We hold a structured phone call to understand your business: turnover, team, current EPOS, and technology. Our systemized questions pinpoint where you can increase revenue, reduce costs, or improve margin.
Step 2) Tailored Demo
We build a custom demonstration of our technology and business process proposition, directly addressing the opportunities and challenges identified in your discovery call.
Step 3) Full Proposal
You receive a comprehensive proposal with full costings and a clear timeline — tailored to your business and ready for review.


How Much Does A Mobile POS System Cost?
The truth is: It Depends
Specialist hardware (rugged, purpose-built)
is more expensive up front, but comes with durability and long warranties.
Consumer devices (phones, tablets)
are cheaper initially, but may need replacing more often.
SmartPOS (POS on the payment terminal)
can reduce costs by eliminating extra devices.
We’ll help you weigh short-term vs. long-term costs, so you can budget with confidence.
In order to help you make the best possible decision, you may find this information useful:
> What Affects the Cost of Mobile POS in Hospitality?
> Are Consumer Devices Really Cheaper for Mobile POS?

Answer a few simple questions about your venue type, size, and goals.
See whether specialist devices, consumer devices, or SmartPOS could suit you.
Get a transparent guide & example quote tailored to your business.
Even if you don’t buy from us, this guide will help you make a smarter choice with any provider.
Common EPOS Challenges
Hospitality operators often tell us:
-
Consumer devices break too easily in tough environments.
-
Specialist devices feel expensive up front.
-
Running multiple devices (POS + payment terminal) slows staff down.
-
Poor Wi-Fi or setup leads to crashes and frustrated staff.
At Truli, we help you:
-
Understand when specialist hardware is worth the cost.
-
Spot the hidden costs of consumer devices.
-
Explore SmartPOS to reduce device clutter.
-
Get installation & support so your tech actually works in a busy service.
In order to help you make the best possible decision, you may find this information useful:
> Why Consumer Devices Often Fail in Hospitality POS (and When They Work Just Fine)

Freedom of Choice with Payments
Both Register and ICR Touch integrate with multiple leading card payment providers. That means you’re not tied down to one acquirer, and you can:
-
Negotiate the best transaction fees.
-
Switch providers if your needs change.
-
Stay in control of costs and contracts.
This flexibility is often missing from “free” systems that lock you into higher transaction fees.
Which Mobile POS System Is Right for You?
Choosing the right mobile POS isn’t about picking what’s “popular” or “cheap” — it’s about finding the right tool for the way your business runs.
Here’s how some of the main options compare:
ICR Touch Mobile
(PocketTouch + TouchPoint Lite)
Pros:
Great for busy venues with table service or high order volumes.
Feature-rich: tableside ordering, instant kitchen printing, bill-splitting, integrated payments.
Flexible: runs on rugged specialist devices, consumer tablets, or directly on payment terminals.
Downsides:
More complex to set up than basic systems.
Higher upfront investment than “free” EPOS offers.
Payment Provider Systems
(Zettle, SumUp, Square)
Pros:
Very low entry cost (often bundled “free” with payment contracts).
Simple, easy to set up — good for market stalls, pop-ups, or very small cafés.
Downsides:
These are payment companies first, EPOS providers second.
Basic functionality, missing advanced tools like stock management, multi-site support, or detailed reporting.
Support often limited.
Higher card transaction rates.
“Free” hardware is paid for through ongoing commissions - nothing is really free.
Cloud EPOS Competitors
(Lightspeed, EPOS Now, etc.)
Pros:
More established cloud EPOS platforms, with broader ecosystems.
Good fit for certain types of retail and hospitality.
Downsides:
Subscription-heavy, add-ons can increase costs significantly.
Support and reliability vary, especially for fast-paced hospitality environments
The Bottom Line
If you want a robust system built for hospitality, ICR Touch Mobile and Register are the strongest options we see in the UK market.
If you want ultra-low cost to get started, Zettle, SumUp, or Square may work - but you’ll hit limitations quickly.
If you want scalable cloud systems, Lightspeed or EPOS Now could be contenders, but watch for costs and service.
At Truli, our role is to show you the full picture - benefits, downsides, and trade-offs - so you make a choice with eyes wide open.
In order to help you make the best possible decision, you may find this information useful:
> How a Restaurant Improved Table Turnover with Mobile POS
> How SmartPOS Transformed a Pub Group’s Service Flow
Mobile POS Buyer’s Guide
Still deciding? Download our free guide:
“5 Things Every Hospitality Business Should Know Before Choosing Mobile POS”
Inside you’ll discover:
-
The biggest mistakes to avoid.
-
Questions to ask before you buy.
-
The true cost of different devices.
-
How to future-proof your system.

Why Choose Truli?
We run pubs, restaurants, and cafés ourselves.
We recommend what’s right - not just what we sell.
We’re impartial: our POS software runs on Windows, Android, and iOS.
We provide nationwide installation & support with our own engineers.

Book a Free Consultation
Tell us about your venue and what challenges you’re facing.
Get Honest Advice
We’ll recommend the right device setup for your needs - even if it’s the simplest.
Serve Faster, Stress Less
With devices set up, staff trained, and UK-wide support.
Ready to Take the Next Step?
Book a free consultation with a Truli advisor today. We’ll listen, understand your venue, and guide you to the right mobile POS solution - even if that solution isn’t ours.

