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Hotels

Hotels face unique challenges, from managing multiple outlets and departments to giving guests a seamless experience from check-in to check-out. Whether you run a boutique hotel, a large resort, or a multi-site group, Truli provides technology that connects your systems, keeps operations efficient, and helps deliver the service your guests expect.

Challenges Hotels Face

  • Handling stock across kitchens, bars, and multiple sites.

  • Controlling labour costs while keeping service levels high.

  • Gaining oversight of performance across the entire property or group.

  • Managing food, beverage, spa, and leisure outlets all within one system.

  • Offering modern guest services such as pay-at-table, in-room ordering, and digital menus.

  • Linking EPOS with Property Management Systems (PMS) to keep guest accounts accurate.

We understand these challenges, and our solutions are designed to keep your hotel running efficiently, reliably, and profitably.

Solutions Designed for Hotels

EPOS

EPOS Systems
Connected and Reliable

Our EPOS Systems are built to handle the diverse needs of hotels, from restaurants and bars to leisure clubs, spas, and room service. They connect seamlessly with your PMS, so all charges are automatically added to the right guest account, avoiding errors and saving staff time.

PMS Integration
Seamless Guest Billing

ICRTouch integrates with a wide range of Property Management Systems, ensuring food, drink, and extras are posted directly to guest accounts. This keeps billing accurate and gives guests a smooth check-out experience.

MPOS
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Multi-Site Management
One View Across Your Group

If you operate multiple hotels or outlets, our systems give you oversight of sales, stock, and staff performance across every site. Compare performance, standardise reporting, and manage operations from head office.

Customer Self Serve
Reduce Costs, Improve Service

With rising staff costs, efficiency is vital. Our pay-at-table solutions allow guests to settle bills quickly without waiting for staff, freeing your team to serve more tables and reducing labour costs.

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Kitchen & Stock Management
Control Costs with Apicbase

Food costs are a major concern in hotels. Our systems integrate with Apicbase for advanced food stock management, helping you track usage, reduce waste, and protect margins. Combined with kitchen management screens, service is faster, smoother, and more profitable.

Loyalty & Memberships
Keep Guests Returning

TouchPoint includes a loyalty scheme as standard, letting you reward regulars and frequent guests. Whether it’s repeat visitors to your restaurant or members of your leisure club, loyalty helps drive repeat business and increase guest spend

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Why Hotels Choose Truli

Proven integration

ICRTouch works with leading PMS systems.

Multi-site ready

oversee multiple hotels from one platform.

Stock under control

integrated with Apicbase for food cost management.

Efficiency gains

pay-at-table, digital menus, and in-room ordering reduce staffing costs.

Trusted support

 from our own engineers, not a call centre.

Ready to see how Truli can help your hotel?

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