What’s at Stake If You Don’t Fix the Problem
Without the right EPOS system, hospitality businesses often face:
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Guests wait too long and don’t return.
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When the bar and kitchen aren’t coordinated, orders come out late or wrong.
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Paper tickets get lost, smudged, appear faded, or can be misread at busy times.
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Busy spells turn messy - orders are rushed, standards drop and waste increases.
People first, tech second: a Kitchen Display System (KDS) handles the admin. Your team focuses on hospitality.
What a KDS can actually do:
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Replace paper tickets with clear digital screens at each station.
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Route orders automatically (bar, hot, cold, pass) with item-level rules.
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Link sides to mains and time courses - so plates arrive together, hot.
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Track prep times with timers/colours, highlight overdues.
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Reduce errors - no messy handwriting, no re-keying.
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Sync from everywhere - POS, kiosks and mobile ordering feed the same kitchen.
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Handle modifiers/allergens clearly at the station that needs them.
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Support bump bars or touch, glove-friendly layouts and high-contrast modes.
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Show collection status to front-of-house screens or SMS where needed.
If a KDS isn’t right for your venue, we’ll say so - and explain why.
Common questions
Will chefs actually use it?
Many prefer it once live: tickets are legible, timing is clearer, and the pass is calmer.
What if the network drops?
We design with resilience in mind (local network first, print fallback if needed).
Can we keep printers?
Yes. Many sites run a hybrid system, printers at certain stations, screens at others.
What devices can we use?
It works on iOS, Android & Windows. We help you pick the most durable, cost-effective option.
Hardware Choices
iPad + Rugged case
Best for: lighter kitchens, bars, coffee counters.
Pros: familiar, quick to deploy, good accessories.
Watch-outs: consumer-grade; heat/grease protection needed; replacement can add to long-term cost.
Commercial Android tablet
Best for: most kitchens needing good value and variety.
Pros: wide choice of sizes/mounts; PoE/USB-C options; sensible pricing.
Watch-outs: quality varies - choose reputable brands and check update/support policies.
Industrial/restaurant-grade panel
Best for: hot, greasy, high-throughput lines.
Pros: sealed, designed for continuous use; robust mounts; gloves-friendly.
Watch-outs: higher upfront cost; heavier hardware.
Recommended setups by venue type
Goal:
Fewer lost tickets; Faster rounds.
Setup:
Bar screen + Kitchen screen
Optional collection screen.
Wins:
Clearer tickets, quicker desserts/sharers, fewer remakes.
Goal:
smooth the rush; reduce order mix-ups.
Setup:
Coffee station + food prep screen
Optional pass screen.
Wins:
Accurate mods (milk/extras), steadier workflow.
Goal:
Pace the line; keep collections moving.
Setup:
Hot + Cold + Pass + Collection Screen.
Wins:
Hot + Cold + Pass + Collection Screen.
Goal:
Courses land together; FOH stays in sync.
Setup:
Station screens with course timing + pass screen.
Wins:
Fewer delays, clearer fire times, happier guests.
Goal:
Join up room service, bar and restaurant.
Setup:
Per-outlet screens + central reporting.
Wins:
Fewer phone bottlenecks, Consistent standards.
In order to help you make the best possible decision, you may find this information useful:
> When an EPOS System Isn’t the Right Choice for Your Business
> The Biggest Mistakes Hospitality Venues Make When Choosing an EPOS
Touch Kitchen (ICR Touch)
Best for:
pubs, cafés, QSR and multi-screen kitchens wanting deep integration with EPOS, kiosks and mobile ordering.
Strengths:
course timing/pegging, clear station routing, bump bar or touch, proven UK ecosystem.
Watch-outs:
plan for heat/grease with the right mounts, enclosures and cleaning routine.
Why we show competitors:
So you can make an informed choice.
If another solution suits you better, we’ll say so.
Real Stories from Venues Like Yours
"Truli didn’t just sell us a system. They helped us understand what we actually needed, and implemented it so smoothly. Our service speed is up, our costs are down, and we finally feel in control.”
Example Customer, Company
How a pub group saved over £1000 per month with better stock control
"With Truli, we weren’t pressured into an expensive system we didn’t need. They explained everything, set it up, and are always on hand with support.”
Example Customer, Company
Buyer’s Guide
“5 things to know before choosing a Kitchen Display System.” - inside you’ll find:
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What KDS really costs (one-off and monthly).
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Paper vs hybrid vs full KDS, how to decide.
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IPad vs industrial screens, what will last in your kitchen.
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Questions to ask suppliers (and what good answers look like).
Why Choose Truli?
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We’ll be honest if a KDS isn’t right for you.
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Installation, training and integration nationwide by in-house engineers.
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We’re hospitality people, not just tech sellers.
How It Works
Watch this quick video, to discover how we guide you from setup to ongoing support.
Book a Free Consultation
Chat with us and explore what’s possible.
Get Honest Advice
tailored to your venue and menu.
Enjoy Stress-Free Service
even if the best answer isn’t us.