How much does mobile order & pay cost?
We’ll help you choose the right setup and show clear examples.
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In-venue QR/table ordering (ByTable).
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Web/app for click & collect or delivery (TouchTakeaway).
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Commission-free on your own orders, you keep the sale and the data (card processing fees still apply).
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Typical costs include software, branding, optional hardware, and payment processing.
In order to help you make the best possible decision, you may find this information useful:
> How much does mobile ordering really cost?
> Why 0% marketplace commission matters for independents
Recommended setups by venue type
Order & pay at the table. Fewer queues at the bar.
Let guests order rounds from their phones; your team focuses on service, not card machines.
Best setup:
ByTable (QR at tables) & optional TouchTakeaway for collection.
Top wins:
Quicker rounds
Fewer errors
Higher average spend on sides/snacks.
Great upsells:
Larger measures, premium mixers, sharers, bar snacks.
Skip the queue. Collect when it’s ready.
Guests order ahead or from the table; you smooth the rush and keep seats turning.
Best setup:
TouchTakeaway (order ahead/collection) + ByTable for dine-in.
Top wins:
Steadier workflow
Fewer order mix-ups
Higher add-on rate.
Great upsells:
Extra shot, alternative milk, pastry add-ons, size upgrades.
Order fast. Pick up faster.
Cut counter queues and keep kitchens flowing with click & collect and timed slots.
Best setup:
TouchTakeaway (collection/delivery) + optional kiosks for in-store.
Top wins:
Shorter queue
Smoother peaks
Bigger baskets via bundles.
Great upsells:
Meal deals, Sides, Drinks, Sauces.
Give guests control -without losing the personal touch.
Order-at-table for speed; staff focus on hosting, recommendations and service.
Best setup:
ByTable for table ordering + TouchTakeaway for pre-orders.
Top wins:
Faster turns
Fewer re-keys
Consistent allergen prompts
Great upsells:
Starters, Sides, Desserts, Drinks Pairings.
Order from the room, bar or poolside.
Guests order and pay in their own time; your team delivers and checks in.
Best setup:
ByTable with location codes (room/area) + loyalty.
Top wins:
Fewer Phone Bottlenecks
Clear Order Trails
Higher Tray Value.
Great upsells:
Breakfast Add-ons, Late Check-Out, Premium Drinks.
Beat the interval rush.
Guests order to seat or collection points; operations keep pace with peaks.
Best setup:
ByTable (seat/row codes) + TouchTakeaway (collection bays).
Top wins:
Higher Throughput
Fewer Cash Points
Predictable Pick-Up Windows.
Great upsells:
Combo Deals, Souvenir Cups, Interval Pre-orders.
Order on the move. Collect between lectures.
Students order ahead; outlets reduce queues and smooth service windows.
Best setup:
TouchTakeaway across outlets + shared loyalty.
Top wins:
Shorter Lines
Data On Peak Times
Targeted Promos
Great upsells:
Meal Deals, Add-on Snacks, Hot Drink Upgrades.
Which mobile ordering route is right for you?
ICRTouch
(ByTable & TouchTakeaway)
Best for: pubs, cafés, QSR and casual dining wanting a hospitality-first setup.
Strengths: commission-free on your own orders, tight integration with EPOS, kitchen and loyalty, in-venue + online in one stack
Watch-outs: upfront licensing/branding work, transparent and predictable once live.
Independent ordering platforms
(e.g. Flipdish)
Best for: takeaways/QSRs wanting branded apps and web ordering.
Strengths: polished guest apps and marketing tools.
Watch-outs: you’ll still need a full EPOS or robust integration, less suited to full-service dining.
Cloud EPOS with ordering add-ons
(e.g. Lightspeed, Epos Now)
Best for: venues already on these platforms wanting a simple add-on.
Strengths: quick to deploy, uses your existing menu and reporting.
Watch-outs: costs rise as you stack features, check what’s included vs add-on, and the total monthly.
Marketplaces
(Uber Eats, Deliveroo, Just Eat)
Best for:
reach beyond your own audience.
Strengths:
large customer base; discovery.
Watch-outs: high commissions and less control of brand/data, best used alongside your own channel, not instead of it.
Bottom line: If you want control, transparency and a hospitality-first design, ByTable + TouchTakeaway are among the strongest options. Marketplaces can add volume, but protect your margin with your own channel.
In order to help you make the best possible decision, you may find this information useful:
> ByTable vs TouchTakeaway: which is best for you?
> Third-party apps vs your own ordering: the true cost
Freedom of Choice with Payments
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Accept card, Apple Pay, Google Pay -and cash if you wish.
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Works with multiple acquirers; you’re not tied to one provider.
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Negotiate the best rates, and switch if your needs change.
Real Stories from Venues Like Yours
UKSA Training Centre (ByTable): smoother service and faster turnaround.
Customer Name, Company
How Mobile Ordering Helped A Local Restaurant Bounce Back
Kebabeesh (TouchTakeaway): traded through lockdown and reduced reliance on Just Eat.
Customer Name, Company
Buyer’s guide
5 things to know before launching mobile ordering - inside you’ll find:
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What it really costs (one-off and monthly).
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The biggest mistakes to avoid.
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Why “free” or commission-based systems aren’t really free.
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The key questions to ask suppliers.
Why Choose Truli?
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We’ll help you decide if you even need mobile ordering.
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If it isn’t right for your venue, we’ll say so.
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Nationwide installation, training and integration by in-house engineers.
How It Works
Book a Free Consultation
Get honest advice tailored to your venue.
Decide with confidence - even if the best answer isn’t us.